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Phillip R
Tech ID#: 7
Reviews: 26
Average: 5.00 stars

Phillip R

Technician
Phillip R has received 26 reviews, averaging:

Phillip R's Bio:

Hello I'm Phillip. I live in Moore Oklahoma. I am originally from Tulsa Oklahoma and moved down here in 2009. I grew up welding, machining, and building things for different companies growing up so have always been a very hands on builder. I play music on my guitar and other instruments, and enjoy going to concerts for fun. I like to build and design things and will normally catch me on a computer in my down time. I joined Precision Door in 2016 and enjoy meeting people and figuring out solutions to problems and repairing doors.
Review:

Quick, professional. Give my highest recommendation.
David Hull
A Response from: Russ

Thank you for the review. Hope we can help again.

Phillip R Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Following a cable malfunction and our unsuccessful attempt to repair it ourselves, the first company we called told us our only option was a new 18' door that would have to be ordered and that it would be 2-3 weeks before they could install it. After reading online reviews, we called Precision, described the problem, and were told by the very pleasant and knowledgable office manager that she believed Precision could help and that she would have a technician come to our house within 6 hours. Within 3 hours, Phillip Robinette called to say he could be here within 10 minutes if that would be convenient for us. Upon arriving, he conducted a thorough 25-point inspection, explained the problem, and offered us three detailed options - good, better, and best - to return the extremely heavy 50 year-old wooden door to safe operating condition. We chose the best option which included replacing all the moving parts - springs, bearings and bearing plates, drums, rollers, and cables - for 1/2 the cost we had been quoted for a new and less substantial door. This option also provided the added reassurance of a 5-year warranty. Phillip had everything he needed to complete the repairs in his service vehicle; his expertise was immediately evident; he explained what he was doing and why with exemplary patience and cordiality. In less than three hours we had a fully restored garage door that operated more smoothly and quietly than it had in years. Then, Phillip (after tactfully asking if we qualified) offered us a Senior Citizen's discount! We would recommend him and Precision without reservation to anyone who needs fast, efficient, absolutely first-rate garage door service.
Roger & Ann Bishop
A Response from: Janet

Thank you for the wonderful review. We are very glad that we could help out. Precision Door Service strives to offer quality service to our customers. We appreciate your business and hope we can help again in the future.

Phillip R Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Phillip took care of all our concerns. He is a real pro, personable and a great representative for Precision Door Service. I highly recommend Phillip and the Precision Overhead Garage Door Service for your garage door needs.
David Harris
A Response from: Janet

Thank you so much for the review. We are glad we could help out. Our goal is customer service.

Phillip R Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Garage door spring broke leaving both cars stranded. Phillip from Precision Door service came to my rescue. He replaced both springs and all rollers and now garage door works great. Phillip new what to do and did it He was great to work with and I would recommend Precision Door to everyone,
Lonnie Haraway
A Response from: Janet

Glad we could help in your time of need. We strive to make customer service our top priority. Thank you for the review.

Phillip R Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Wonderful experience! All technicians and support staff are top notch and friendly; real professionals. I couldn’t believe they had a technician (Phillip) to our house within just a few hours. Two other companies called first told me 1-2 days to look at my door problem. I decided not to repair but replace the door and the new garage door and opener are SWEET! Happy customer. I have already begun telling my friends. Thanks!
Kevin Vaughn
A Response from: Janet

Thank you very much. Glad you are pleased.

Phillip R Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I picked Precision Garage based on their on line ratings and reviews. I was in a bind and the other company I had dealt with in the past was closed that day because it was Columbus Day. The spring on my overhead door broke and I couldn’t get my wife’s car out of the garage. Phillip was here by 10:00 the same morning and helped me get the door opened and get the car out. He inspected my door and showed me a vertical crack in the middle door that ran from top to bottom that was putting the door in a bind and causing it to be very hard for the door to be hard to lift and the extra strain caused the spring to break. Phillip was very knowledgeable about the doors and was very friendly and professional explaining everything to me. I bought a new door, opener and keypad from Precision and in was installed two days later. They did a great job installing the door in a quality manner. Both Phillip and the gentleman working with him were very friendly and cordial! I would highly recommend Precision Door without reservation to anyone who has garage doo needs.
Larry Canfield
A Response from: Janet

We are really glad we could help you. Thank you

Phillip R Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Phillip did an excellent job for us! Thank You. George
George Weber
A Response from: Janet

Thank you very much.

Phillip R Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Tech was on time, friendly, and efficient. Great job.
Rick Martin
A Response from: Janet

Thank you for the review. We are glad we could help you with your problem.

Phillip R Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I was very pleased with the service I got. Phillip was not pushy in any way. He let me know what was wrong & I made the decision to go ahead & replace the springs & the opener instead of waiting until it went out. Thank u P.S. They also gave me a senior discount...
Linda Bostwick
A Response from: Janet

Thank you so much for your review. We appreciate your business and hope we can help again.

Phillip R Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I was very satisfied with Precision Garage Door of Oklahoma! I called and got same day service. Phillip my technician was on time, friendly and very efficient! I was pleased with the price and time it took to get my door back in operation. I would defiantly recommend Precision! Thank you Phillip you were awesome!!
Diana Cook
A Response from: Janet

Thank you for the nice review. We appreciate your business.

Phillip R Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Nice, friendly installers - quickly finished the job. Replaced spring from previous spring install to fine tune door balance. Right now works great.
George Hartnett
A Response from: Russ

Glad we could fix your problem. Thank you for your review.

Phillip R Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Excellent experience , as a business owner we are always thriving for that WOW experience for our customers, I sure got that here. I was giving plenty of information to work with and was taken care of quickly and efficiently. I will recommend to anyone I come across that needs this type of repair or replacemnts...Thanks very much G. Moore
Glen Moore
A Response from: Janet

We are so glad we you were pleased with our service. We strive to educate our customers to the problems they are experiencing. Thank you very much for the review.

Phillip R Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technician:
Review:

I called out another company first and they came out the next day without the parts to fix my door. It took me 3 days of calling and calling to just have someone come out but nothing happend. Called again on the 4th day to just hear I should just call another company! So I called percussion and they told me they were booked up made a appointment for the following Monday. I received a call back from them the same day and they had heard my conversation on how bad my experience was with the other company and said they would have someone right out. I thought to myself here we go again. Not to long after the phone call there was a knock on the door and the Tech had my new door fixed in no time and was very pleasant and detail orriented. This company knows about custermer satisfaction!! Now it's time for a new garage door! I will dial the same number!!
Darrin Malone
A Response from: Janet

Darrin Thank you so much for the review. We are glad we could make your experience better.

Phillip R Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

5 star! Phillip was a great representative for you, handling all the issues.
Ron Walker
A Response from: Janet

Thank you very much. We strive for good customer service and work done right.

Phillip R Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Great experience! Broken lift spring discovered at 3:30 PM on a Friday afternoon. Problem fixed with a conversion from one spring to two springs by Philip at 6:30 PM that evening. Keep in mind that this is a Friday evening when almost nobody else is working. Philip was knowledgeable, fast, efficient in solving my problem. The price was very reasonable. I will call Precision for all my future garage door needs.
Robert in Edmond
A Response from: Janet

Robert Thank you very much for your review. We are glad we could get you help quickly and hope we can be of help in the future.

Phillip R Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Reached a real person at 5:03 AM on Monday! Tech scheduled for 10 - 12:00 AM that day - he arrived @ 10:20 (with a call letting me know he was on his way). Very professional - got the broken spring replaced and the door was up and ready to go within 45 minutes. Super service. Very glad I chose them and am recommending to any who ask.
Lisa Merideth
A Response from: Janet

Thank you for the review. Glad we could help, and hope we can help in the future.

Phillip R Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I had scheduled a door inspection that ended up replacing my old door opener. I new that it was needed and glad he confirmed it. He was very quick and professional. He answered all my questions on the new garage door opener. He knew really new his stuff.
Troy Foote
A Response from: Janet

Glad we could help you. Thank you for your business.

Phillip R Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Excellent service, Phillip was courteous and prompt!!!
David Naranjo
A Response from: Janet

Glad we could help with your garage door problem.

Phillip R Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Technicians were on site within 2 hours of my call. Lee and Phil were professional, courteous, and focused. The review of my garage door condition was helpful in making an informed decision on how to proceed. All options were discussed and adequately explained. When the job was finished, the door sounded better than new! Thanks, Precision!
Frank Haderthauer
A Response from: Janet

Thank you for the review. We appreciate your business.

Phillip R Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I want to thank Robert for such a professional job. It is a pleasure doing business with Precision Door. Having a company respond to my problem within Two hours of my call is amazing. Will recommend to everyone. THANK YOU AGAIN.
Kenneth Farr
A Response from: Russ

Thank you for the review. We are glad we could be of service.

Phillip R Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

I would recommend you to a friend.
David Garrett
A Response from: Janet

Thank you for your review.

Phillip R Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Phillip was early for both appointments. He was very courteous and professional. He and Mark did excellent work. They were very tidy. Phillip was very helpful and patient getting myQ and Homelink for 2 openers and 2 vehicles working.
Neil Templeton
A Response from: Janet

Glad we could help with your problem. Thank you for the review.

Phillip R Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Wonderful service. Received a call informing me of arrival, arrival was on time, technicians were in uniform and polite. They completed the repair on one door and inspected the second garage door. I will definitely recommend this business!
Anne Maher
A Response from: Janet

Thank you so much. We hope we can be of help in the future.

Phillip R Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Absolutely fantastic! Again! You guys will always be my first call for door and gate automation
William Shahan
A Response from: Janet

Thank you so much for the review. We are here when you need us.

Phillip R Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

The team at precision garage was very professional. i appreciated the on time arrival and completion of the work. having repair work is often very frustrating as many do not hold up their end of the deal. This was not the case with precision. The scheduling was prompt, the work was on time and within the amount discussed and the repair team was professional and very tidy with their work. Thank you precision garage
Michele Maranto
A Response from: Janet

Thank you for the review. We are glad you are pleased with our work.

Phillip R Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Excellent service. Very friendly tech.
Parker Truong
A Response from: Janet

Thank you very much. Hope we can be of more help in the future.

Phillip R Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician: