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Russ
Tech ID#: 1
Reviews: 102
Average: 4.94 stars

Russ

Manager
Russ has received 102 reviews, averaging:

Russ's Bio:

Russ and his wife moved to Oklahoma City in 2013 to open the Precision Door franchise here. Russ is originally from Virginia but his family has ties to Oklahoma. He enjoys Oklahoma Football and playing with his new grandson.
Review:

I've used Precision Garage doors on multiple occasions. I've always been impressed with their customer service and response time is unbeatable. I highly recommend Precision Garage Doors.
Janice Winchester
A Response from: Janet

Thank you very much. Glad we could help with your door.

Russ Service Provided:
Garage Door Repair
Product:
Garage Doors
Manager:
Review:

Called at 9:00am had person at house by 10:00am, new door installed that day, knowledgeable and courteous personnel, very satisfied.
Marvin Busby
A Response from: Janet

Glad we could help out. Thank you for the review.

Russ Service Provided:
Install Garage Doors
Product:
Garage Doors
Manager:
Review:

Called at 6:45am and got a human! Setup appt for the same day. Door was repaired and service was great. This is the 2nd time I've used this company and was please with service again.
Jennifer Kirk
A Response from: Janet

Jennifer, Glad we could help out with your garage door problem. Thank you for the review and your business.

Russ Service Provided:
Garage Door Repair
Product:
Rollers
Manager:
Review:

they are a great bunch of people to deal with
Rick Staton
A Response from: Janet

Rick Thank you very much. Hope you will call when you are ready for your new door.

Russ Service Provided:
Install Garage Doors
Product:
Garage Doors
Manager:
Review:

Very knowledgeable, many options, efficient, friendly technician, excellent workmanship.
Mark Pitts
A Response from: Janet

Thank you very much for the review. We appreciate your business and are glad we could help out. Call us again and we'll fix your garage door right.

Russ Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Manager:
Review:

Great service and was able to fix my problem. Thanks
Daniel
A Response from: Janet

Glad we could help and hope we can be of service in the future. Thank you for the review

Russ Service Provided:
Garage Door Opener Repair
Product:
Opener
Manager:
Review:

Amazing fix on an unstrung garage door on a Saturday!
Janey Duffy
A Response from: Janet

Glad we could help in your time of need. Thank you

Russ Service Provided:
Garage Door Repair
Product:
Springs
Manager:
Review:

Warranty work done tonight. Really appreciate the prompt help on a Friday 3 pm call. Thank you all
Cindy Freeman
A Response from: Janet

Glad we could help on short notice. Thank you.

Russ Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Manager:
Review:

They arrived prior to the two hour window, which was great! After a quick check, they fixed the door to my satisfaction while explaining what was wrong and how they planned to do the repairs. Price was very reasonable and I will definitely call them if I should ever have another problem.
Joe Farr
A Response from: Janet

Glad we could help. Thank you for the review.

Russ Service Provided:
Garage Door Repair
Product:
Garage Doors
Manager:
Review:

Seemed a bit pricey but otherwise, quick, efficient, and nice. Best of all the door works again. Will refer to others.
Kimberley
A Response from: Russ

Thank you for the review. Glad we could help with your door.

Russ Service Provided:
Garage Door Repair
Product:
Springs
Manager:
Review:

Very fast, friendly, knowledgeable about efficiency... sooo glad I called them. Will always call for sales and service
Frances Burdex
A Response from: Russ

Thank you very much. Happy we could help you with your door.

Russ Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Manager:
Review:

We had lost our remote (it had possibly been stolen) and were in a real hurry to get new remotes and our opener rekeyed. The guys came out, did an inspection and told us the opener had been installed wrong. It was a cost that we didn't expect but would have led to a bigger cost had Precision not found it for us. I will recommend this company to any of my friends in the future.
Rick Sloan
A Response from: Janet

Glad we could help secure your home. Thank you for your review and your business.

Russ Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Manager:
Review:

Crew was on time ,actually early. Fair price. Expedient installation. My only concern was the remote. Not compatible with my older Lift Master. *****
Troy Sorrell
A Response from: Russ

Thank you for your business.

Russ Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Manager:
Review:

I appreciate the prompt response and most of all, same day service. Thank you.
Connie Rocha
A Response from: Russ

Glad we could help solve your problem. Thank you.

Russ Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Manager:
Review:

Very professional, very knowledgeable, came on time, excellent choice!
Curt & nancy Draper
A Response from: Russ

Thank you very much. Enjoy your new doors.

Russ Service Provided:
Install Garage Doors
Product:
Garage Doors
Manager:
Date: 01/20/2017
Garage Door Repair
,
Review:

One of our two garage doors was damaged when the wind from a small tornado sheered in two a 8-10 inch tree, and then hurled it into our garage door. Needless to say, there was some damage to the door. Mr. Russ Pyle personally inspected both doors, and determined the doors to be functionally in good working order, needing no service at all. When the time comes to replace the doors, I will be calling Russ. His knowledge, friendliness, and desire to build a long-term relationship left me very impressed. If you need new garage doors or service on your existing doors, you will be well served by contacting Precision Overhead Garage Doors.
Jerry Scott
A Response from: Janet

Thank you very much. Glad we could help with your doors. Hope we can help again in the future.

Russ Service Provided:
Garage Door Repair
Product:
Garage Doors
Manager:
Review:

Russ was professional, timely, and did an excellent job.
Eric
A Response from: Janet

Happy we could help you out. Thank you for the review.

Russ Service Provided:
Garage Door Repair
Product:
Springs
Manager:
Review:

Exemplary service! We would highly recommend to others. Knowledgeable, friendly and professional.
Lance Randall
A Response from: Janet

Glad we could help you out. Thank you for the review.

Russ Service Provided:
Garage Door Repair
Product:
Rollers
Manager:
Review:

Explained everything before he did anything and proceeded to do a great job!
Charles Mosley
A Response from: Janet

Thank you so much for your business and review.

Russ Service Provided:
Garage Door Repair
Product:
Springs
Manager:
Review:

Fast, courteous and professional service. Sensible and honest recommendations. Great workmanship. Very good price. I truly believe Precision Door is serious about having a good reputation and winning return customers down the road. They won me.
Stephen Rhodes
A Response from: Janet

Thank you very much for your review. We appreciate your business and are glad you can see the value of good work.

Russ Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Manager:
Review:

Nice to do business with friendly people. Great service.
Kyle Cox
A Response from: Russ

Thank you for your review. We are glad you are happy with our service and employees.

Russ Service Provided:
Garage Door Repair
Product:
Springs
Manager:
Review:

Skillful and efficient. Repaired home builder mistakes put in at original installation. My garage door works better than when new.
Eddie Gorgas
A Response from: Janet

Thank you so much for the review. We are glad your door is better than new.

Russ Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Manager:
Review:

I ordered 2 new doors. Both arrived exactly on time and the installation was scheduled promptly. The team arrived precisely at the time we agreed and efficiently installed my beautiful garage doors!! All service should be this good.
Ben & margi Rogers
A Response from: Russ

Thank you so much for your review. Glad you are happy with doors and service.

Russ Service Provided:
Install Garage Doors
Product:
Garage Doors
Manager:
Review:

Technician called to verify time of service and arrival time. Very efficient with diagnosing the problem and a quick fix. Price was very reasonable. Will definitely use the service again.
Becky Harvey
A Response from: Janet

Thank you.We appreciate your business.

Russ Service Provided:
Garage Door Repair
Product:
Springs
Manager:
Review:

Fast, reliable and honest... these guys can do it all!
Paul Whitworth
A Response from: Russ

Thank you very much. We appreciate your business.

Russ Service Provided:
Garage Door Repair
Product:
Springs
Manager:
Review:

Great to do business with someone who knowa what to do and does it.
Bonnie Hefner
A Response from: Janet

Thank you for your business. We appreciate your input.

Russ Service Provided:
Garage Door Opener Install
Product:
Opener
Manager:
Review:

I was extremely pleased with the service provided. Highly recommend!
Jaye Mendros
A Response from: Janet

Thank you very much. Glad we could help.

Russ Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Manager:
Review:

very professional and thorough - thank you
Jerry Myers
A Response from: Janet

Glad we could help you out. Thank you.

Russ Service Provided:
Garage Door Repair
Product:
Garage Doors
Manager:
Review:

My experience with Precision was great! I called for an appointment at 8 am. Russ and Josh arrived at 9am, explained what needed to be done, what the cost would be, and completed the work in about an hour. They were friendly and very professional...I would call them again and recommend them to anyone. They were very efficient, and professional and the price was reasonable. They are definitely a 5 star company.
Judy Duckett
A Response from: Janet

Thank you so much for your review. We appreciate happy customers.

Russ Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Manager:
Review:

An excellent, quick repair job. They did NOT try to up-sell me for more than was necessary. I'm very pleased with the whole operation and will be sure to return if I ever need repair or replacement in the future!
Don R
A Response from: Janet

Thank you very much. We strive to make our customers happy and we are glad we could help you.

Russ Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Manager:
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