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Russ
Tech ID#: 1
Reviews: 112
Average: 4.95 stars

Russ

Manager
Russ has received 112 reviews, averaging:

Russ's Bio:

Russ and his wife moved to Oklahoma City in 2013 to open the Precision Door franchise here. Russ is originally from Virginia but his family has ties to Oklahoma. He enjoys Oklahoma Football and playing with his new grandson.
Review:

With it being Memorial Day weekend other company said they couldn't get to me until Tuesday. Precision they came out & repaired my garage door thank you for the help ????
Beverly Tomlin
A Response from: Janet

Thank you for the review. We are glad we could help you out with your problem. Hope we can help again when needed.

Russ Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Manager:
Review:

First time my garage door has ever worked correctly. Russ did a great job.
David Shulock
A Response from: Russ

Thank you so much for the review. We are glad we could make your door run properly.

Russ Service Provided:
Garage Door Repair
Product:
Springs
Manager:
Review:

Quick, competent service. My springs snapped, so those were replaced in addition to rebuilding all wheels, rollers, bearings, etc. My door opens and closes with ease now!
Patricia Lebs
A Response from: Janet

PAtricia Thank you very much for the nice review. We are glad we could get your door working to your satisfaction. We hope we can help again in the future.

Russ Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Manager:
Review:

i'd been using a no-name garage door guy (prices were "unbeatable". The new door he installed worked well, at first. it started getting noisy and rough. The installer found nothing wrong on a callout. Yesterday it died - spring cable jumped spool and jammed door. Called my guy and no return call. I got serious and looked at the "big guys". Precision's website got my attention, for some reason. Called for an emergency repair and was scheduled the next morning. Hours later received a call from the "service tech" telling me he could be there in an hour. I jumped on it and the rest is history. He diagnosed the root cause of the problem within 10 minutes and gave me a price, guaranteeing I would be happy. He replaced the incorrectly sized springs and reset everything. The results were outstanding. The door has never been this quiet since the house was new. The tech was knowledgeable, experienced and fast. His confidence was reassuring. He did not bad mouth the previous installer - rather simply pointed out the facts. Refreshing. Turns out, when I went online later, that the "tech" was Russ, the owner/manager. I can do business with and recommend Precision.
Rolf Ornelas
A Response from: Janet

Rolf We are so glad that we could help with your garage door issue. We appreciate your business and the review.

Russ Service Provided:
Garage Door Repair
Product:
Springs
Manager:
Review:

They called before the reserved time and were there promptly! They fixed the problem and helped me with suggestions for the future! Would definitely recommend!
Greg Palmer
A Response from: Janet

Glad we could help with you garage door problem. Thank you for the review.

Russ Service Provided:
Garage Door Opener Install
Product:
Opener
Manager:
Review:

So knowledgeable and professional. I’m actually glad that we had a little problem, because it alerted us to a larger safety issue that we would not have know about otherwise. Wouldn’t use anyone else!
Melissa Plamann
A Response from: Janet

We are glad we could alert you to a possible problem. Thank you for the review.

Russ Service Provided:
Garage Door Repair
Product:
Springs
Manager:
Review:

I found Precision on the Internet, really liked what was on their Web site, including reviews, so I chose them to replace my garage door opener. I was impressed with their concern for the customers feeling safe & comfortable about having technicians come out. I felt like I knew Russ before he appeared at my door, right on time. The work was done swiftly and expertly. Everything was explained completely, along with advice as to how to protect my new opener from outages and surges. I will definitely recommend Precision, and when I need service again, I will call them. Thank you so much!!!
Jan Main
A Response from: Russ

Thank you very much for the review. We appreciate you and are glad we could help you with your opener.

Russ Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Manager:
Review:

Russ was excellent, on time, courteous and honest!
Khadiyah Lewis
A Response from: Janet

Thank you so much for the good review. We hope we can assist you in the future.

Russ Service Provided:
Garage Door Repair
Product:
Springs
Manager:
Review:

Russ was great! Very professional! Knowledgeable. Helpful! Thanks so much!!
Jennifer Lightfoot
A Response from: Janet

Glad we could help. Thank you for your business and review.

Russ Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Manager:
Review:

Quickest and most efficient service call / quote in the business.
Amanda Rone
Russ Service Provided:
Garage Door Repair
Manager:
Review:

I've used Precision Garage doors on multiple occasions. I've always been impressed with their customer service and response time is unbeatable. I highly recommend Precision Garage Doors.
Janice Winchester
A Response from: Janet

Thank you very much. Glad we could help with your door.

Russ Service Provided:
Garage Door Repair
Product:
Garage Doors
Manager:
Review:

Called at 9:00am had person at house by 10:00am, new door installed that day, knowledgeable and courteous personnel, very satisfied.
Marvin Busby
A Response from: Janet

Glad we could help out. Thank you for the review.

Russ Service Provided:
Install Garage Doors
Product:
Garage Doors
Manager:
Review:

Called at 6:45am and got a human! Setup appt for the same day. Door was repaired and service was great. This is the 2nd time I've used this company and was please with service again.
Jennifer Kirk
A Response from: Janet

Jennifer, Glad we could help out with your garage door problem. Thank you for the review and your business.

Russ Service Provided:
Garage Door Repair
Product:
Rollers
Manager:
Review:

they are a great bunch of people to deal with
Rick Staton
A Response from: Janet

Rick Thank you very much. Hope you will call when you are ready for your new door.

Russ Service Provided:
Install Garage Doors
Product:
Garage Doors
Manager:
Review:

Very knowledgeable, many options, efficient, friendly technician, excellent workmanship.
Mark Pitts
A Response from: Janet

Thank you very much for the review. We appreciate your business and are glad we could help out. Call us again and we'll fix your garage door right.

Russ Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Manager:
Review:

Great service and was able to fix my problem. Thanks
Daniel Gibson
A Response from: Janet

Glad we could help and hope we can be of service in the future. Thank you for the review

Russ Service Provided:
Garage Door Opener Repair
Product:
Opener
Manager:
Review:

Amazing fix on an unstrung garage door on a Saturday!
Janey Duffy
A Response from: Janet

Glad we could help in your time of need. Thank you

Russ Service Provided:
Garage Door Repair
Product:
Springs
Manager:
Review:

Warranty work done tonight. Really appreciate the prompt help on a Friday 3 pm call. Thank you all
Cindy Freeman
A Response from: Janet

Glad we could help on short notice. Thank you.

Russ Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Manager:
Review:

They arrived prior to the two hour window, which was great! After a quick check, they fixed the door to my satisfaction while explaining what was wrong and how they planned to do the repairs. Price was very reasonable and I will definitely call them if I should ever have another problem.
Joe Farr
A Response from: Janet

Glad we could help. Thank you for the review.

Russ Service Provided:
Garage Door Repair
Product:
Garage Doors
Manager:
Review:

Seemed a bit pricey but otherwise, quick, efficient, and nice. Best of all the door works again. Will refer to others.
Kimberley
A Response from: Russ

Thank you for the review. Glad we could help with your door.

Russ Service Provided:
Garage Door Repair
Product:
Springs
Manager:
Review:

Very fast, friendly, knowledgeable about efficiency... sooo glad I called them. Will always call for sales and service
Frances Burdex
A Response from: Russ

Thank you very much. Happy we could help you with your door.

Russ Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Manager:
Review:

We had lost our remote (it had possibly been stolen) and were in a real hurry to get new remotes and our opener rekeyed. The guys came out, did an inspection and told us the opener had been installed wrong. It was a cost that we didn't expect but would have led to a bigger cost had Precision not found it for us. I will recommend this company to any of my friends in the future.
Rick Sloan
A Response from: Janet

Glad we could help secure your home. Thank you for your review and your business.

Russ Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Manager:
Review:

Crew was on time ,actually early. Fair price. Expedient installation. My only concern was the remote. Not compatible with my older Lift Master. *****
Troy Sorrell
A Response from: Russ

Thank you for your business.

Russ Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Manager:
Review:

I appreciate the prompt response and most of all, same day service. Thank you.
Connie Rocha
A Response from: Russ

Glad we could help solve your problem. Thank you.

Russ Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Manager:
Review:

Very professional, very knowledgeable, came on time, excellent choice!
Curt & nancy Draper
A Response from: Russ

Thank you very much. Enjoy your new doors.

Russ Service Provided:
Install Garage Doors
Product:
Garage Doors
Manager:
Date: 01/20/2017
Garage Door Repair
,
Review:

One of our two garage doors was damaged when the wind from a small tornado sheered in two a 8-10 inch tree, and then hurled it into our garage door. Needless to say, there was some damage to the door. Mr. Russ Pyle personally inspected both doors, and determined the doors to be functionally in good working order, needing no service at all. When the time comes to replace the doors, I will be calling Russ. His knowledge, friendliness, and desire to build a long-term relationship left me very impressed. If you need new garage doors or service on your existing doors, you will be well served by contacting Precision Overhead Garage Doors.
Jerry Scott
A Response from: Janet

Thank you very much. Glad we could help with your doors. Hope we can help again in the future.

Russ Service Provided:
Garage Door Repair
Product:
Garage Doors
Manager:
Review:

Russ was professional, timely, and did an excellent job.
Eric
A Response from: Janet

Happy we could help you out. Thank you for the review.

Russ Service Provided:
Garage Door Repair
Product:
Springs
Manager:
Review:

Exemplary service! We would highly recommend to others. Knowledgeable, friendly and professional.
Lance Randall
A Response from: Janet

Glad we could help you out. Thank you for the review.

Russ Service Provided:
Garage Door Repair
Product:
Rollers
Manager:
Review:

Explained everything before he did anything and proceeded to do a great job!
Charles Mosley
A Response from: Janet

Thank you so much for your business and review.

Russ Service Provided:
Garage Door Repair
Product:
Springs
Manager:
Review:

Fast, courteous and professional service. Sensible and honest recommendations. Great workmanship. Very good price. I truly believe Precision Door is serious about having a good reputation and winning return customers down the road. They won me.
Stephen Rhodes
A Response from: Janet

Thank you very much for your review. We appreciate your business and are glad you can see the value of good work.

Russ Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Manager:
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