Russ

Russ
General Manager
Reviews: 135
Average: 4.95 stars
Russ has received 135 reviews, averaging 4.95 Stars:
1 2 3 4 5

Russ's Bio:

Russ and his wife moved to Oklahoma City in 2013 to open the Precision Door franchise here. Russ is originally from Virginia but his family has ties to Oklahoma. He enjoys Oklahoma Football and playing with his new grandson.

Review:

I needed a repair right away on a Saturday. I called at 1030am and the Tech arrived by 130 after giving me a call 30 min out. Russ had several years experience, diagnosed the problem right away and gave me an reasonable estimate. Repairs were completed timely and the door is fine now with a new spring and rollers Based on this experience I highly recommend Precision Door Service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very personable and on time. I needed a estimate of the job for the replacement of the garage door. He sent it to my email, unfortunately I wasn't able to aquire it. I need something tangible, if at all possible...

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A Response from: Russ

Thank you very much. Invoice is in the mail.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Russ was great. Very friendly and knowledgeable. I will say knowing who to expect and what they look like before them showing up at my house, is a real winner for me. Just got a quote today. Most definitely will be doing business with you.

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Service Provided:
Install Garage Doors

Review:

Excellent and timely service!

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Service Provided:
Garage Door Repair

Review:

They answered the phone and responed.. They came out quickly and gave me a quote

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Service Provided:
Install Garage Doors

Review:

Excellent repairman, very knowledgeable, fast worker

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A Response from: Russ

Thank you very much for the review. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Thanks for coming to my house to give me an estimate the same day I called. Russ was friendly, helpful and informative.

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A Response from: Janet

Thank you very much for the review. Hope to hear from you in the future.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

We had broken springs and chose to do a rebuild of all moving parts. Russ was friendly and very efficient in getting it done. We were also very impressed with how quickly they were able to get to us.

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A Response from: Russ

Thank you so much for the nice review. Glad we could help out. Hope you call us again in the future.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Fast friendly service.

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A Response from: Janet

Thank you so much for the review. We appreciate your business.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Prompt Professional Knowledgeable Informative Friendly Thorough

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A Response from: Janet

Thank you so much for the review. Hope we can serve you in the future.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Russ was professional and fast! Couldn’t ask for better customer service from the time I called in For repairs to the time the job was finished! Thanks Precision Garage Doors! Mark & Teresa Larios Mustang, OK

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Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

Very quick getting job done, worked on a Sunday which is the main reason I used Precision, needed to get fixed quickly. Russ was very professional & did a good, quick job. Only negative is that it was a little more expensive than I expected for new springs.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Great Service! Done very quick! Very friendly! Price was fair!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Great job

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Service Provided:
Garage Door Repair

Review:

Great service

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A Response from: Janet

Thank you very much. Hope we can Be of service in the future.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Precision garage door was available when I needed them the most! They were very efficient, knowledgeable and friendly with their call back, prices and quotes! I would use them again!

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A Response from: Janet

Thank you so much. We are happy to hear we are doing a good job. We appreciate you taking the time to let us know. Hope we can help again in the future

Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

Excellent service.

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A Response from: Janet

Thank you very much for the review. We appreciate you letting us know how our techs are doing.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Russ was an amazing technician. Very knowledgeable and they fixed my door quickly and at a minimal cost Thank you precision door and Russ

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Great service quickly!!

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A Response from: Janet

Glad we could help. Hope we can help again.

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Great job, quick job, explained new spring set-up center bearing/dual springs. Works great!!!!!!!!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great folks to do business with! Very prompt and responsive. So far a top notch operation.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Sunday morning panic! Russ came about 1 hour after I called. He explained everything; gave me a quote and completed the job within an hour. Job well done...thanks!

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A Response from: Russ

Glad we could help out in an emergency.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I needed to know if it was feasible to repair or replace. This was a multi action effort for either Garage door Repair or Garage door Replacement. I was lead step-by-step through the process. I was given an estimated cost for each choice. I was also asked if I understood the feedback I was getting. My garage doors are on order and I will revisit this site upon installation. Initial interface was very professional.

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A Response from: Janet

Thank you very much. Glad we could help with the process. See you next month.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Friendly and fast service. Was informative about my door and parts, but was not trying to sell me things that I did not need. Great experience.

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Service Provided:
Garage Door Repair

Review:

With it being Memorial Day weekend other company said they couldn't get to me until Tuesday. Precision they came out & repaired my garage door thank you for the help ????

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A Response from: Janet

Thank you for the review. We are glad we could help you out with your problem. Hope we can help again when needed.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

First time my garage door has ever worked correctly. Russ did a great job.

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A Response from: Russ

Thank you so much for the review. We are glad we could make your door run properly.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Quick, competent service. My springs snapped, so those were replaced in addition to rebuilding all wheels, rollers, bearings, etc. My door opens and closes with ease now!

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A Response from: Janet

PAtricia Thank you very much for the nice review. We are glad we could get your door working to your satisfaction. We hope we can help again in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

i'd been using a no-name garage door guy (prices were "unbeatable". The new door he installed worked well, at first. it started getting noisy and rough. The installer found nothing wrong on a callout. Yesterday it died - spring cable jumped spool and jammed door. Called my guy and no return call. I got serious and looked at the "big guys". Precision's website got my attention, for some reason. Called for an emergency repair and was scheduled the next morning. Hours later received a call from the "service tech" telling me he could be there in an hour. I jumped on it and the rest is history. He diagnosed the root cause of the problem within 10 minutes and gave me a price, guaranteeing I would be happy. He replaced the incorrectly sized springs and reset everything. The results were outstanding. The door has never been this quiet since the house was new. The tech was knowledgeable, experienced and fast. His confidence was reassuring. He did not bad mouth the previous installer - rather simply pointed out the facts. Refreshing. Turns out, when I went online later, that the "tech" was Russ, the owner/manager. I can do business with and recommend Precision.

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A Response from: Janet

Rolf We are so glad that we could help with your garage door issue. We appreciate your business and the review.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

They called before the reserved time and were there promptly! They fixed the problem and helped me with suggestions for the future! Would definitely recommend!

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A Response from: Janet

Glad we could help with you garage door problem. Thank you for the review.

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

So knowledgeable and professional. I’m actually glad that we had a little problem, because it alerted us to a larger safety issue that we would not have know about otherwise. Wouldn’t use anyone else!

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A Response from: Janet

We are glad we could alert you to a possible problem. Thank you for the review.

Service Provided:
Garage Door Repair

Product:
Springs

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Oklahoma City Area

(405) 896-8817

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Edmond Area

(405) 562-5844

(405) 562-5844
Norman Area

(405) 310-8001

(405) 310-8001
Southwest OKC Area

(405) 265-5140

(405) 265-5140
Shawnee Area

(405) 896-8817

(405) 896-8817
Precision Door Service OKC
Office: (405) 694-4488
8860 S Sunnylane Rd
Oklahoma City, OK 73135
Precision Garage Door of Edmond
Office: (405) 562-7364
912 NW 150th St
Edmond, OK 73013
Precision Garage Door of Norman
Office: (405) 698-3833
2100 W Lindsey St, Suite 100
Norman, OK 73069