Read what people are saying
about Precision Garage Door

Precision Garage Door of OKC
has received 3 reviews, averaging 2.00 Stars:
1 2 3 4 5
Review:

Late. Described maintenance procedures with a spray, didn’t leave the bottle that he said he leave - normally not a big deal, but since Precision has fallen into the pandemic trap of jacking up prices, everything is important. Appreciate the training going on. Lead was friendly. Relied on sending receipt via email. No itemization or warranty paperwork.

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Service Provided:
Garage Door Repair

Review:

2 stars I was told on the phone the cost was $120 but turned out to be $146+.

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A Response from: Russ

You were quoted $128.99 for a keypad and service charge. We were not told what opener you have so the technician had to use a different (universal) keypad for your opener so you were charged $10.00 extra dollars plus tax. Not knowing which opener you have at your home we cannot give exact pricing.

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

Rating: 2 Comments: Technician was promp courteous and professional(A+). My garage door had been acting up and seemed to be too heavy. My first thought was that the spring needed the tension to just be re-adjusted (both installed by company X in 2008 after a break)and also I had an issue with the photocell flashing and sunlight causing it to not function when at a certain angle (time of year.) I was told that in his opinion the springs were probably the wrong ones, nothing could be done about the sunlight issue, and did not know why the red photocell was flashing though door worked. The spring tension was never addressed in any way. He checked the opener and he offered me a quote for new springs which was double what I paid for the current springs. Also quoted me for overhaul and new opener as I had requested. He did suggest I call the company that installed springs in first place to make sure that I didnt have a warranty or such before proceding with a costly repair (good for him!A+)He was polite and professional though I had some doubts at the lack of inspection of some things I thought should have been looked at more closely. (spring tension, never actually ran door only manually lifted it) I called company X. Within 10 minutes they were at my house. Had researched and knew exact date of spring installation. Spring HAD loosened and was re tensioned in minutes. Serviced entire door. Reversed photo cell postions which stopped the flashing and eliminated the sunlight issue at least for now and explained what the cause was and that it would eventually develope prob again after time {honesty A+}. Also found where a cable had slipped off reel and replaced it properly) Checked opener and felt it was actually in very good shape for its age and told me what to look/listen for in the event it was beginning to fail. Told me what to lubricate, how often and with what and where to purchase it.) All for a very minimal service fee. I had heard about Precision from my wife who gave me a coupon she found. Thought I would give it a try but in hindsight it wasn't really a help at all. I felt like maybe the adjenda was more to sell new products/packages over service. Too bad. I am sold on company X.

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A Response from: Carlos Morales

Luke went out and tried to help customer. When customer told him that X company had just been out to fix his door Luke told customer that X company should warranty their work and he should call them. Luke thought he was doing customer a favor by having X company cover their warranty.

Service Provided:
Broken Garage Door Spring Repair

Oklahoma City Area

(405) 896-8817

(405) 896-8817
Edmond Area

(405) 562-5844

(405) 562-5844
Norman Area

(405) 310-8001

(405) 310-8001
Southwest OKC Area

(405) 265-5140

(405) 265-5140
Shawnee Area

(405) 896-8817

(405) 896-8817
Precision Door Service OKC
Office: (405) 694-4488
8860 S Sunnylane Rd
Oklahoma City, OK 73135
Precision Garage Door of Edmond
Office: (405) 562-7364
912 NW 150th St
Edmond, OK 73013
Precision Garage Door of Norman
Office: (405) 698-3833
2100 W Lindsey St, Suite 100
Norman, OK 73069