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Russ
Average: 4.95 stars
Russ's Bio:
Russ and his wife moved to Oklahoma City in 2013 to open the Precision Door franchise here. Russ is originally from Virginia but his family has ties to Oklahoma. He enjoys Oklahoma Football and playing with his new grandson.
Edmond, OK
Product:
Shawnee, OK
Very personable and on time. I needed a estimate of the job for the replacement of the garage door. He sent it to my email, unfortunately I wasn't able to aquire it. I need something tangible, if at all possible...
- Kelly Thorpe
Thank you very much. Invoice is in the mail.
Product:
Norman, OK
Russ was great. Very friendly and knowledgeable. I will say knowing who to expect and what they look like before them showing up at my house, is a real winner for me. Just got a quote today. Most definitely will be doing business with you.
- Laura Debenport
Edmond, OK
Excellent and timely service!
- Tom Ferguson
Oklahoma City, OK
They answered the phone and responed.. They came out quickly and gave me a quote
- Linda Shawver
Oklahoma City, OK
Excellent repairman, very knowledgeable, fast worker
- Jerry Nicholas
Thank you very much for the review. We appreciate your business.
Product:
Oklahoma City, OK
Thanks for coming to my house to give me an estimate the same day I called. Russ was friendly, helpful and informative.
- Madison Blair
Thank you very much for the review. Hope to hear from you in the future.
Product:
Yukon, OK
We had broken springs and chose to do a rebuild of all moving parts. Russ was friendly and very efficient in getting it done. We were also very impressed with how quickly they were able to get to us.
- J Moon
Thank you so much for the nice review. Glad we could help out. Hope you call us again in the future.
Product:
Purcell, OK
Fast friendly service.
- Joe Branco
Thank you so much for the review. We appreciate your business.
Product:
Tecumseh, OK
Prompt Professional Knowledgeable Informative Friendly Thorough
- Martha
Thank you so much for the review. Hope we can serve you in the future.
Product:
Mustang, OK
Russ was professional and fast! Couldn’t ask for better customer service from the time I called in For repairs to the time the job was finished! Thanks Precision Garage Doors! Mark & Teresa Larios Mustang, OK
- Mark Larios
Product:
Blanchard, OK
Very quick getting job done, worked on a Sunday which is the main reason I used Precision, needed to get fixed quickly. Russ was very professional & did a good, quick job. Only negative is that it was a little more expensive than I expected for new springs.
- Don Schnebergee
Product:
Edmond, OK
Great Service! Done very quick! Very friendly! Price was fair!
- Melisha Miles
Product:
Del City, OK
Great job
- Alfred Overton
Oklahoma City, OK
Great service
- Glen n Hollingsworth
Thank you very much. Hope we can Be of service in the future.
Product:
Yukon, OK
Precision garage door was available when I needed them the most! They were very efficient, knowledgeable and friendly with their call back, prices and quotes! I would use them again!
- Denise Sherman
Thank you so much. We are happy to hear we are doing a good job. We appreciate you taking the time to let us know. Hope we can help again in the future
Product:
Norman, OK
Excellent service.
- Sandy Jimerson
Thank you very much for the review. We appreciate you letting us know how our techs are doing.
Product:
Edmond, OK
Russ was an amazing technician. Very knowledgeable and they fixed my door quickly and at a minimal cost Thank you precision door and Russ
- Danille Brown
Product:
Norman, OK
Great service quickly!!
- Rachael Dewberry
Glad we could help. Hope we can help again.
Product:
Edmond, OK
Great job, quick job, explained new spring set-up center bearing/dual springs. Works great!!!!!!!!!
- William Wolf
Product:
Oklahoma City, OK
Great folks to do business with! Very prompt and responsive. So far a top notch operation.
- Ray Reyes
Product:
Edmond, OK
Sunday morning panic! Russ came about 1 hour after I called. He explained everything; gave me a quote and completed the job within an hour. Job well done...thanks!
- Jim Roberts
Glad we could help out in an emergency.
Product:
Del City, OK
I needed to know if it was feasible to repair or replace. This was a multi action effort for either Garage door Repair or Garage door Replacement. I was lead step-by-step through the process. I was given an estimated cost for each choice. I was also asked if I understood the feedback I was getting. My garage doors are on order and I will revisit this site upon installation. Initial interface was very professional.
- William Riley
Thank you very much. Glad we could help with the process. See you next month.
Product:
Oklahoma City, OK
Friendly and fast service. Was informative about my door and parts, but was not trying to sell me things that I did not need. Great experience.
- Mitchell Owen
Oklahoma City, OK
With it being Memorial Day weekend other company said they couldn't get to me until Tuesday. Precision they came out & repaired my garage door thank you for the help ????
- Beverly Tomlin
Thank you for the review. We are glad we could help you out with your problem. Hope we can help again when needed.
Product:
Edmond, OK
First time my garage door has ever worked correctly. Russ did a great job.
- David Shulock
Thank you so much for the review. We are glad we could make your door run properly.
Product:
Oklahoma City, OK
Quick, competent service. My springs snapped, so those were replaced in addition to rebuilding all wheels, rollers, bearings, etc. My door opens and closes with ease now!
- Patricia Lebs
PAtricia Thank you very much for the nice review. We are glad we could get your door working to your satisfaction. We hope we can help again in the future.
Product:
Edmond, OK
i'd been using a no-name garage door guy (prices were "unbeatable". The new door he installed worked well, at first. it started getting noisy and rough. The installer found nothing wrong on a callout. Yesterday it died - spring cable jumped spool and jammed door. Called my guy and no return call. I got serious and looked at the "big guys". Precision's website got my attention, for some reason. Called for an emergency repair and was scheduled the next morning. Hours later received a call from the "service tech" telling me he could be there in an hour. I jumped on it and the rest is history. He diagnosed the root cause of the problem within 10 minutes and gave me a price, guaranteeing I would be happy. He replaced the incorrectly sized springs and reset everything. The results were outstanding. The door has never been this quiet since the house was new. The tech was knowledgeable, experienced and fast. His confidence was reassuring. He did not bad mouth the previous installer - rather simply pointed out the facts. Refreshing. Turns out, when I went online later, that the "tech" was Russ, the owner/manager. I can do business with and recommend Precision.
- Rolf Ornelas
Rolf We are so glad that we could help with your garage door issue. We appreciate your business and the review.
Product:
Oklahoma City, OK
They called before the reserved time and were there promptly! They fixed the problem and helped me with suggestions for the future! Would definitely recommend!
- Greg Palmer
Glad we could help with you garage door problem. Thank you for the review.
Product:
Yukon, OK
So knowledgeable and professional. I’m actually glad that we had a little problem, because it alerted us to a larger safety issue that we would not have know about otherwise. Wouldn’t use anyone else!
- Melissa Plamann
We are glad we could alert you to a possible problem. Thank you for the review.
Product:
(405) 896-8817
(405) 896-8817(405) 562-5844
(405) 562-5844(405) 310-8001
(405) 310-8001(405) 265-5140
(405) 265-5140(405) 896-8817
(405) 896-8817Office: (405) 698-3833
2100 W Lindsey St, Suite 100
Norman, OK 73069
I needed a repair right away on a Saturday. I called at 1030am and the Tech arrived by 130 after giving me a call 30 min out. Russ had several years experience, diagnosed the problem right away and gave me an reasonable estimate. Repairs were completed timely and the door is fine now with a new spring and rollers Based on this experience I highly recommend Precision Door Service.
- Rob