Russ

Russ
General Manager
Reviews: 135
Average: 4.95 stars
Russ has received 135 reviews, averaging 4.95 Stars:
1 2 3 4 5

Russ's Bio:

Russ and his wife moved to Oklahoma City in 2013 to open the Precision Door franchise here. Russ is originally from Virginia but his family has ties to Oklahoma. He enjoys Oklahoma Football and playing with his new grandson.

Review:

I was so pleased with the promptness, courtesy, fair price, and it did not take long to discover my problem. I highly recommend Precision Door, Oklahoma City Area.

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A Response from: Russ

Thank you!

Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Russ arrived on time and performed the work efficiently. When it's time to upgrade our opener, we'll keep him in mind. Thanks.

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A Response from: Russ

Thank you!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Thank you for your help. Please send us the receipt you promised to send onSaturday, January 18 when we paid you. Thanks John McCaleb

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Service Provided:
Garage Door Opener Repair

Review:

When my garage door would not open,even manually, I needed help quickly! After calling about my problem I had an appointment for that afternoon. Imagine my surprise when the technician called and said he would be here at 1:00 when my appointment time was between 1 and 3. This has never happened in my experience. The work was done quickly and efficiently. I also liked the fact that I had an email with names and pictures so I knew who to expect when I opened my door. I would definitely recommend Precision!

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A Response from: Russ

Thank you

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

I contacted Precision Door on Friday evening as our garage door spring broke. Once we made an appointment, there was an email sent to me with all the information including a picture of the technician. My appointment was for between 8 -10 and I received a call in the AM, he was actually early! No waiting around for hours.... Great service, reasonably priced compared to other companies and a desire to do the job right! Our garage door has never worked so well and is now quiet, we can actually hear the opener instead of squeaks. Excellent job and service, will definitely be calling them for all of our future needs and recommending them to others.

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A Response from: Janet

Thank you

Service Provided:
Garage Door Repair

Product:
Springs

Review:

The garage door became hung and would only close half-way. This was a Sunday afternoon and were looking at the upcoming night with temperatures in the teens. Russ was on the job within about 2 hours of being called and quickly got the door securely closed. The original door installer was primarily a M-F 8-5 operation and not available. After checking out Precision's clean BBB report, I was comfortable in selecting Precision and was happy I did so.

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A Response from: Janet

Thank you.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

I always get quick, great service from Precision!

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A Response from: Janet

Thank you for your business!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

The job was done in a very professor way, and much to my surprise it was done on Christmas Eve at no extra cost. The job was done in a quick matter. Thank you.

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Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

profesional job and very helpful on all points

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A Response from: Janet

Thank you.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Our garage door broke on a Sunday afternoon with both cars stuck inside. I found Precision Doors through a Google search and within an hour they were on the way. Russ was very professional and knowledgeable; he also got everything fixed in time for us to make it to church that night. Would use them again without hesitation.

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A Response from: Janet

Thank you

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great service!! Highly recommend

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A Response from: Janet

Thank you.

Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Review:

Called about 1:00pm and Russ was here in less than an hour. Russ was very proffesional and explained everything to a "T". He did the entire job in a little over an hour. Very satisfied with Precision Door and Russ. Will recommend to everyone. Thanks again guys!

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A Response from: Janet

Thank you.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Friendly and prompt service, job done well. Would recommend to anyone.

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A Response from: Janet

Thank you for your business

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Had a garage door and opener installed and am very pleased with both the first impression and the installation of the job. On time and efficient, I'd suggest them to anyone who needs repairs to doors or openers. Thanks again!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Sooo happy I went with Precision! Amazing job and had no idea that a garage door was supposed to be quiet going up - but my new door does.

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A Response from: Janet

Thank you

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Garage door failure on a sunday morning - Called Precision doors - they where at my house within 2 hours - upfront professiional service - fixed the problem. Russ is a pro - highly recommended

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

Great Company

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A Response from: Janet

Thank you

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

The guys came out and replaced my garage door. They were great. They all hustled including London (our new employee). You all did great work and will recommend to anyone who needs work done on their garage door.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

Russ showed up at the correct time and did a good job taking care of the needed garage door repair. I wood recommend them to someone and expect to use their service again when needed.

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Service Provided:
Garage Door Repair

Review:

After another garage door company stood me up on a couple of appointments, I chose Precision Door after their price quote on an Amarr door was competitive. They met me at my house exactly when the appt. was set and communicated with me via email through the entire process. Once the old door was removed and replaced with my custom door, we noticed it wasn't exactly what I ordered as the top panel was wrong due to the manufacturer's mistake - not Precision Door's. Russ and his staff made it right and had Amarr send the right one and they came back out and replaced it again. Russ and his staff are extremely knowledgeable, courteous, and most of allâ?¦they want you to be happy. I appreciated the extra effort it took to get it right. The door looks great. Thank you!

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A Response from: Carlos Morales

Thank you.

Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Review:

Found this company from an insert in a mailer. They were easy to schedule with, there on time and professional in every way. Russ was great to work with. Our garage door failed leaving for work on Friday. (one of our pieces of extra trim wood caught in the door!) We were able to schedule again, very easily and Russ was there right on time. Fixed us right up and gave us important Garage Door maintenance information. Just a great company to work with! Thanks Precision Overhead Garage Door Service!

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Service Provided:
Garage Door Repair

Review:

Initial call, Russ discovered my problem was more extensive that just the door opener. The garage door assembly had gone out and my door opener had been doing the heavy lifting for sometime. Russ provided me with the 3 options to fix my problem. I chose to get a new door and opener verses having a repaired door and new opener. Final call,Russ and Luke completed the project in about 3 hours. They were courteous and answered my questions. No trash was left behind. Very professional in performing their job. Kudos to Precision Door..

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Russ did a very professional job installing our new garage door. My wife and I are extremely pleased with Precision Door's service and we confidently recommend them to anyone looking to replace or repair the garage door at their home. Thanks for the excellent service.

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A Response from: Carlos Morales

Thank you.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Great service! Spring broke on Saturday afternoon and was fixed 3 hours later. Very professional, courteous, and prompt. Very impressive. Job done right, quick and reasonable. Will definitely recommend you to all my friends and co- workers. THANK YOU VERY MUCH!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

On a scale of 1 to 10 we give them a 10. I called them at 9 pm and by 9 am my door was getting fixed. We had a complete garage overhaul. Russ did the labor and explained everything before and after. Yes, we will use them again

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Review:

Primary spring busted during the night with both cars inside. Was stranded by the failure. Problem happened on a Saturday night, so I was apprehensive about getting it fixed on Sunday. Precision was immediately available, instant response, technician arrived within an hour, did complete assessment of the problem, offered two levels of service. After selecting the complete rebuild, the job was immediately addressed and within several hours, my garage door was operating better than new, with components rated better than original. Couldn't be done better. Turns out the, technician was the owner of the company. If his example is inspirational, this company will continue to be a powerful example of the success of small American business.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

This was my first experience using Precision. Russ showed up right on time, introuduced himself and 1 hour later the job was finished. This is a turn key operation. They fixed what I described wrong and I was more than pleased with the cost and quality. If you have any issues with your garage door don't hesitate to call these guys. No worries, No stress just a good working garage door when they leave. Thanks again to Russ for making this painles! Regards,

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I was very pleased with the same day service. Russ was very personable and knowledgeable. Over all, it was a good experience and I would definitely use you again.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

awesome service. explained everything about what was needed. Would definitely use them again.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Review:

Russ, Super job with my double door and I can say the door hums like a sewing machine now. I'll use you again if I have garage door issues in the future. Dennis

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A Response from: Carlos Morales

Thank you.

Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

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Oklahoma City Area

(405) 896-8817

(405) 896-8817
Edmond Area

(405) 562-5844

(405) 562-5844
Norman Area

(405) 310-8001

(405) 310-8001
Southwest OKC Area

(405) 265-5140

(405) 265-5140
Shawnee Area

(405) 896-8817

(405) 896-8817
Precision Garage Door Service of OKC
Office: (405) 694-4488
9327 W Reno Ave
Oklahoma City, OK 73127
Precision Garage Door of Edmond
Office: (405) 562-7364
912 NW 150th St
Edmond, OK 73013
Precision Garage Door of Norman
Office: (405) 698-3833
2100 W Lindsey St, Suite 100
Norman, OK 73069