Russ

Russ
General Manager
Reviews: 135
Average: 4.95 stars
Russ has received 135 reviews, averaging 4.95 Stars:
1 2 3 4 5

Russ's Bio:

Russ and his wife moved to Oklahoma City in 2013 to open the Precision Door franchise here. Russ is originally from Virginia but his family has ties to Oklahoma. He enjoys Oklahoma Football and playing with his new grandson.

Review:

I regret I was not able to wait until Monday to get a new garage opener installed. Because of weather concerns I decided to purchase an opener from another vendor. The weather conditions never materialized. My age and physical condition made it difficult to operate the door manually. I was impressed by Russ's knowledge and professionalism and will call on Precision in the future for service and maintenance.

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A Response from: Janet

We are sorry we couldn't help but hope to hear from you again.

Service Provided:
Broken Garage Door Spring Repair

Review:

They came quickly, seemed very knowledgable and they were easy to find out about on the internet.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Professional, courteous, and straight forward with their service. They were at my home within 30 minutes of my call, even though it was in the evening. I will definitely recommend this company.

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A Response from: Carlos Morales

Thank you.

Service Provided:
Garage Door Opener Repair

Review:

I called Precision at 3:30 and they were at my house before 6 the same day. Russ explained the problem with my door and immediately fixed it. I will definitely recommend them in the future.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very quick service. I called at 4:45 PM and got a call from the tech he was on his way by 5:00. Repair was completed by 8:00. The operator was good about asking questions to make sure they would have what they needed to fix it on the spot. Russ did an excellent job of laying out the options with the pros and cons of each and letting the customer choose. Very knowledgeable and professional.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We got great service from Precision. I called Saturday evening because our garage door wouldn't open (broken spring). They came right on time Sunday morning. Russ looked at our garage door, thoroughly explained the problem and why it happened. He then gave three options to fix the problem with a price for each option and explained the pros and cons of each option. Fixed within a couple of hours. On top of that, Russ was friendly and very professional. Hopefully, I won't have to use a garage door repair place again but if I do, I will use none other than Precision.

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A Response from: Carlos Morales

Thank You!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Russ came out to give us an estimate yesterday. Really nice person and very knowledgeable. Looking foward to get our garage doors soon... â??

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Service Provided:
Broken Garage Door Spring Repair

Review:

So long " Overhead Door "... There is a New Sheriff in town and his name is Russ with Precision Garage Door Service. From the beginning to the end...his Knowledge and Customer Service was Outstanding! I was amazed to find out that Precision also offers a warranty that is longer than 30 days! Russ not only fixed our garage door...he explained why the springs were breaking. The original springs were not the right ones for our door...imagine that!?! I highly recommend this company to everyone. Satisfaction Guaranteed. Thank you Russ !

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A Response from: Carlos Morales

Thank you

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We used Overhead Door's in the past and will never use them again. They came out and put new springs in just 3 months ago and they broke. We called and they said they only a 30 day guarantee. We called Precision Garage Door because we had a coupon in the Valpak we got in the mail. I am so glad we called them. Russ was our technician and he was wonderful. We learned a lot about our garage door and just how off Overhead Door was in their installation. I highly recommend this company.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We are so grateful for the flexibility Precision has in scheduling. I called at 5:45 p.m. on a Saturday night and Russ was at our house at 6:30. He is friendly, focused and knowledgeable about everything that concerned me. He completed the work in 1 1/2 hours. Thank you Precision & thank you, Russ.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Russ was very informative and friendly. He was very thorough when explaining our options and worked with whichever option we chose. We would definitely use this company again in the future.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Great job; fast and professional service; friendly and knowledgable personnel. Would use again and refer in future.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Broke a spring on the main double car door on a Friday afternoon late. Couldn't even open the door to get my truck out. Called Precision and they set me up with an 8:00 appointment for Saturday Morning. Russ called around 7:45 and was here and working by 8:00. Job was complete by 9:30 so I still had my entire Saturday free. Russ was very professional and knowledgeable in all aspects of the repair. I would definitely call Precision again if I have a garage door issue. If you need a garage door fixed, Precision are the guys to call. You won't be disappointed.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Arrived promptly, gave efficient, effective and thorough repair for damaged garage lift rails; cheerful and personable; neatly uniformed professional appearance.

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Service Provided:
Garage Door Repair

Review:

I wish to write on behalf of our church and express my/our utmost thanks for the service you provided for us at our guest house. Russ was very helpful as we sought to repair the existing opener. We appreciate how he tried to take care of our needs. He suggested a new opener when we were not able to continue with the old motor. We were very satisfied with the install and then to our surprise we were blessed with the gift of receiving the new opener free of charge. We purchased this house to be a blessing to missionaries who are home on furlough from overseas. We did not anticipate being blessed in such a way as this ourselves. Thank You! I have already and will continue to pass the word along about Precision. We pray for God's continued blessing on your company. Sincerely, Scott Harris QSBC Facilities Manager

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Service Provided:
Garage Door Opener Repair

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Oklahoma City Area

(405) 896-8817

(405) 896-8817
Edmond Area

(405) 562-5844

(405) 562-5844
Norman Area

(405) 310-8001

(405) 310-8001
Southwest OKC Area

(405) 265-5140

(405) 265-5140
Shawnee Area

(405) 896-8817

(405) 896-8817
Precision Garage Door Service of OKC
Office: (405) 694-4488
9327 W Reno Ave
Oklahoma City, OK 73127
Precision Garage Door of Edmond
Office: (405) 562-7364
912 NW 150th St
Edmond, OK 73013
Precision Garage Door of Norman
Office: (405) 698-3833
2100 W Lindsey St, Suite 100
Norman, OK 73069