very professional and thorough - thank you

- Jerry Myers

Glad we could help you out. Thank you.

My experience with Precision was great! I called for an appointment at 8 am. Russ and Josh arrived at 9am, explained what needed to be done, what the cost would be, and completed the work in about an hour. They were friendly and very professional...I would call them again and recommend them to anyone. They were very efficient, and professional and the price was reasonable. They are definitely a 5 star company.

- Judy Duckett

Thank you so much for your review. We appreciate happy customers.

An excellent, quick repair job. They did NOT try to up-sell me for more than was necessary. I'm very pleased with the whole operation and will be sure to return if I ever need repair or replacement in the future!

- Don R

Thank you very much. We strive to make our customers happy and we are glad we could help you.

I appreciate you coming for consultation the other day but unfortunately my husband and I decided not to continue with that estimate. It is a little bit more that what we can afford. I would be gladly recommend your service to friends and family as your service consultation was pretty fast. Once again I apologize for not continuing the business with you.

- Chirel Raper

Thank you for the review. We are sorry we could not help at this time.

We had a problem on a Sunday, we called and were told a tech would be at the house between 8 and 10 the next day. Russ arrived by 8:00, fixed the problem by 9:00 and it was a truly, fantastic experience. Thanks for the effort and professionalism. Kelly for Judy

- Judy Vervack

Thank you so much for your review. We appreciate your business.

Russ was very friendly and knowledge. Just unlucky that they were unable to find the right part to replace our warp garage door panel since our garage door is over 5 years old. We didn't want to replace our garage door but we would like to keep the same door and replace the warped panel.

- Diana Doan

We are sorry we couldn't help with panel replacement. Please keep us in mind for further garage door needs.

Excellent service. On time. Professional.

- Gary Butler

Thank you for your review. We appreciate your business. Happy Holidays.

I had a problem with my garage door and contacted Precision to see if they could fix it within an hour. They responded quickly and were very professional in doing the work at a very reasonable fee. I will use them again and highly recommend them.

- Alvin Ginsberg

Thank you very much. We appreciate your business. Hope you have a happy holiday.

Russ was scheduled and came to repair our garage door the day after our door broke. He was on time and covered what would be necessary to complete the repairs. He was very professional and did a great job. My wife was happy and when mama's happy every body's happy!

- Larry Davenport

We are glad we could make you all happy. Thank you.

I had a new garage door and opener installed. They did an excellent job of installing both and the installers were very friendly. I only have 2 minor gripes. 1. I wish someone would have asked if I had eye points for my opener at the time I was requesting the garage door so I could have had them arrange for the new opener at the same time. 2. When they left us the two remotes for the opener, I noticed later that one of the was well used and not new. It was exchanged without a problem.

- John Roe

Thank you very much. We appreciate your business. It was great working with you.

I was impessed with the easy in making an appointment for service. The service was performed on time and professionally done. Very satisfied!

- James Heath

James Thank you. We are glad we could be of service to you.

Great service

- Rick Simpson

Thank you. We appreciate your comments.

I was able to schedule an appointment via chat! Russ showed up within a few hours and was able to very quickly diagnose the multiple issues my door was having. We had to be gone the next day and Russ handled all of the repairs without forcing us to change our schedule. He then called to let me know the work was complete and I was able to pay over the phone. When I got home I had a perfectly working door! Precision door is a very modern operation and they communicate and get the work done accurately and quickly!

- Jimmy Ipock

We are glad we could help out. Thank you for your business. We appreciate you.

Thanks again for your prompt help in correction our door damage.You guys are great!!!

- Lee Harmon

Thank you very much.

Your response to my problem was excellent. You explained possible solutions so i could make an informed decision. I was very pleased with Russ's work and wouldn't hesitate to use Precision again and would highly recommend them for garage door service. Thanks, Russ.

- James Crouch

Thank you very much

I understand Monday was a holiday and I appreciate them coming same day however I was not pleased that when I asked why I had to pay another 150.00 for a second spring when I have owned the home 15 years and it's always only had just one to be told that's the way it is and he would only do the repair if I would pay for two. Also the ad on the website said call today and rec a discount excluding Sunday's but the tech advised me that the website promotions were not valid on Monday either

- Mike

Dear Mike Thank you for taking the time to review our company. We understand your frustration. We apologize that the representative who scheduled your appointment was not clear in addressing the service fee offer. Please understand, we are one of the only (if not the only) company that will waive their service fee with a repair. Holidays are most certainly an exemption to this offer. Industry standard requires the replacement of two springs on a double door. Usually when one spring breaks the second spring which has as much wear and tear on it breaks shortly after this causing the homeowner a second headache. Knowing that both springs are replaced at the same time allows you to know how much wear there is on the springs.

Great Service. Russ was very informative and upfront. Prompt service and very friendly but professional guy. Will surely recommend this company above anyone else!!!!! 5.22.2015

- Jovan Smith

Thank you very much.

The representative (Russ) from Precision was very proffessional and informative. Did a great job in a timely manner. Will use them in the future and recommend to others. Five Stars!

- Brian Wathen

Thank you very much!

I was very pleased with the response and the service in getting my garage door repaired, Russ was very personable, very responsible and very thorough. Thanks again! ( I won't get wet coming home)

- Dollie Langston

Thank you very much. Glad we could help.

Precision was the only company to professionally respond to my inquiry for repair. Their suggestions were appropriate and their service very complete. The technician, Russ, was very professional in his representation and ability, and he was on time. I would use Precision again and will suggest the company to any in need.

- John Smiley

Thank you for your business.

On time. Quality Job. Great Warranty.

- Michael Layman

Thank you.

Excellent service!!! Phone appointment was made and time frame was 1-3 Russ called when he was on his way. Arrived at 2:00, explained what needed to be done, and additional maintenance that might be required. No hard sell, just honest recommendations. Russ was very courteous, did the repair in a timely manner. Great Service. Highly recommend Precision Doors

- Rick Bright

Thank you!

Scheduling an appointment over the phone was easy. Technician, Russ, actually arrived over an our earlier than was expected, and thoroughly explained what needed to be done. Told me what my options were and did not pressure me into doing more than what my immediate needs were at the time. No hidden charges..price paid was exactly what was quoted to me on the phone when I made the appointment.

- Cheryl Gyles

Thank you very much.

Awesome service! I had to have a damaged door replaced and seal kits installed and these guys showed up on time and were completed early for the quoted price. Very professional...I definitely would recommend them to my friends!

- Roger Willis

Thank you for your review.

I had a pleasant and informative visit from Russ. Very knowledgeable and polite. I also liked that I knew who it was going to be. I will use them in the future.

- Callie Mchugh

Thank you

Russ performed efficiently and pleasantly; everything to my complete satisfaction. I was especially impressed with Precision's answering service - as good as any that I have experienced. Needless to say that I would refer Precision Overhead Door to all who might be needing their brand of excellent Service!

- Gerald Scott

Thank you.

I like seeing the picture of the techs .. It helps to know who is at the door. The tech was a trooper and determined to get everything working properly .. I got a new opener, new spring, new sensors, etc. Very happy with overall experience .. 5 stars for the effort and finished product

- Ken Hall

Thank you!

Had a new garage door and opener installed. I was a walk in to their shop on I240 as I found their website searching the web. Talked to Janet and we set up an inspection. Russ came out and did a nice inspection and we talked options he gave. Under 30 days from walk in, ordering the door & opener and being done. Did a really nice job.

- Kurt Rice

Thank you for your business

We couldn't be happier. Russ and Janet handled everyone of our calls and questions politely and accurately. They were patient while we made our final selections. They continue to provide us "service after the sale". We will be using them for our future garage door needs and will refer our family and friends.

- Cory Carson

Thank you. If was great working with you also.

This is the second time I have used Precision and they have done a good job each time. They were on time, neat and clean and courteous. Luke was our technician. We will use them again on our next problem.

- Perry Sneed

Thank you!