Garage Door Repair Reviews in OKC (Page 2)

I was grateful that the technician had the part that was needed for our very old door on his truck.

- Judy Compton

It is great to hear that your technician was prepared and able to help with your older garage door. Thank you for sharing your experience and for choosing Precision Garage Door Service of Oklahoma City. We appreciate your feedback!

- Obzinder Robinson

Thank you for choosing Precision Garage Door Service of Oklahoma City and sharing your experience. We're glad we could help, and we appreciate your positive feedback!

- Josh Holman

Josh, we appreciate you taking the time to leave a rating for Precision Garage Door Service of Oklahoma City (Edmond). Thank you for choosing us!

Our tech arrived on time with plenty of notice. He was very informative and clear. Many service techs I’ve encountered rush through explanations but he took his time. He was very aware that he was at our home and didn’t want to disturb our routine. I highly recommend Precision Garage Door. Teachers and first responders get a discount and we since we have both in our house they doubled it!

- Jennifer Terry

Thank you so much for sharing your experience and for highlighting the professionalism and courtesy of our technician. It's wonderful to know that you felt well-informed and respected throughout the service. We appreciate your recommendation and are glad you found value in the discounts for teachers and first responders. Your feedback means a lot to our team.

Wonderful service from the moment we had a quote requested! Thank you to Byron and the people who installed our garage door as well!!

- Karen Montgomery

Thank you so much for your kind words, Karen. We're delighted to hear you had a great experience from your initial quote through installation. Byron and the team appreciate your recognition, and we're grateful for the opportunity to serve you.

Teagan was amazing, definitely went above and beyond!! Thankful for how fast and easy booking a repair was.

- Jessica Riegel

So glad the repair process was quick and straightforward for you, Jessica! Thank you for sharing your positive experience with Precision Garage Door Service of Oklahoma City. We appreciate your kind words and hope we can assist you again if you ever need us.

Started off strong, and I really enjoyed working with the sales team. They didn’t have the most competitive quote, but we went with them anyway. However, when my $7000 garage door got installed one of the panels was dented. (I get mistakes happen) The installers noticed and told me it would be swapped out. About a month later a new panel was installed that was also severely scratched. I was once again told that they would replace the panel. A few months later and they finally show up to swap it out but this time the wrong panel was ordered. Every time this happens I have to deal with MULTIPLE calls setting and then cancelling appointments before they finally show up. This company is a private equity nonsense machine, and is not “locally owned and operated” in any sense. You’ll be talking to a support center in Florida when you call. There are plenty of local OKC-based garage door companies, and I very much regret not doing more research.

- Austin Klososky

Thank you for taking the time to share your experience. We sincerely apologize for the frustration you've experienced throughout this process. This is not the level of service we strive to provide, and we understand how disappointing it has been to deal with repeated delays and incorrect replacement panels. Please know that we are currently looking into this matter to better understand what happened. We appreciate your feedback and the opportunity to improve. Thank you again for bringing this to our attention.

One of the torsion cables broke and the door was way out of alignment. I called in the early afternoon and got a same-day appointment. The technicians went over the options for repair and let me decide the course of action. They were professional, friendly and very competent.

- Dan Critchfield

We’re glad our team was able to provide quick service and walk you through your repair options. Thank you for sharing your feedback and for choosing Precision Garage Door Service of Oklahoma City. It’s great to know everything went smoothly with the repair!

Our garage opener broke and Precision sent someone out within a few hours. It was replaced the next day. Tre was very knowledgeable and nice! He replaced our opener quickly and was very thorough in showing me how to use the new features. Would definitely recommend!

- Kelsie Geister

It's great to hear you had such a positive experience with Tre and that your garage opener was replaced so quickly. Thank you for sharing your feedback and for recommending Precision Garage Door Service of Oklahoma City. We're glad you felt well taken care of and hope everything continues to work smoothly for you.

My garage door decided retirement sounded better than opening and was able to have a next day appointment. Dominic came out, arrived on time, called to explain the issue, walked me through the quote, and had everything fixed in less than an hour. The whole process was smooth, honest, and hassle-free. Now my garage door opens quietly again, and I no longer have to pretend I meant to park in the driveway.

- Leon Wright

What a creative way to describe your experience, Leon! We appreciate you sharing how seamless and straightforward the process was, and we’re glad your garage door is back in action without any stress. Thank you for trusting Precision Garage Door Service of Oklahoma City (Edmond) with the repair. If you ever need us again, we’ll be happy to help!

Very knowledgeable regarding work that needed to be performed. They came out on the day our garage door became inoperable. I'd highly recommend them.

- Denise Mc Gregor

We appreciate you sharing your experience, Denise. It’s great to hear our team could assist so quickly and provide the expertise you needed. Thank you for your recommendation and for choosing Precision Garage Door Service of Oklahoma City!

- Dave Ferguson

Dave, we appreciate you taking the time to rate your experience with Precision Garage Door Service of Oklahoma City. Thank you for choosing us!

These guys are the real deal, Cody is one of the nicest people to deal with, very professional and got the job done, recommend them highly!!

- Matt

We really appreciate you sharing such a kind review, Matt. It's wonderful to know your experience with our team was so positive and that everything was handled professionally. Thank you for recommending Precision Garage Door Service of Oklahoma City (Edmond).

Jack walker was good tech. Was great took care of my problems 5 star

- Radovan Dragovic

Really glad to know everything was taken care of during your visit, Radovan. Thank you for sharing your experience with Precision Garage Door Service of Oklahoma City. We appreciate your review!

Spring broke on my double door. Booked online and received very good service and the technician was very knowledgeable. I thought the quote was very high and questioned the price. I reluctantly did it. he worked a little discount and I had some other issues and needed to get it done. A very good job but after doing some online research (of which I should have done to start) I paid what looks to have been just under twice to much. Good job! But they are why to much money

- Michael Almond

Amazing work! Dave came to repair our garage door and did an excellent job. Not only was he quick he was very kind! Found my garage door repair company!

- Tatyana Blakemore

- Frances Smith

Frances, we really appreciate you choosing Precision Garage Door Service of Oklahoma City and sharing your review. Thank you for your support, and we're glad to know you had a great experience!

I was fairly happy when I got my garage doors initially replaced by Precision in late 2022. Unfortunately, I've had to have them out 3 times to fix issues with my main door, all related to the poor quality of the installation (and parts) and shortcuts that were taken during install. This culminated yesterday where we had to spend over $2000 to fix our less than 4-year-old garage door (almost matching the original cost). Shoddy low-quality work. For any new work we'll be looking elsewhere and encourage folks to do the same.

- Jerry

I contacted Precision as I had one spring break on my garage door. They came out quickly and were polite. Teagan was the technician and he had another gentleman with him whose name I don't recall, but he did all the talking to start with. They took time to review everything and gave me an estimate of $4,000 to fix everything properly. I was shocked and said something to the effect of being retired and can't afford all that. What do I need to get operational. He clicked off a bunch of stuff too small to read on his notebook and gave me a new price of $2,000 stating new bracing is necessary as my door is sagging and bending the hinges and what they are connected to. I reluctantly agreed to have that work done. Later I came back out and Teagan was finishing up. I said it looks like he had repaired some of the hinges and he stated they just replaced them all. I said thanks, and his response was something to the effect of we like to help people out where we can. Two things: 1)I don't believe the hinges were actually replaced even though I was given the impression they were. I was told new ones would be about twice as thick as what I had, but the ones on there now look the same. 2)the price seems very high for what was done. They replaced both springs and charged, including labor, over $400 each. So, my questions are first, was the first quote just a shock value to make the second one look acceptable (it worked!), and second if you could have done it including the hinges for $2,000 why wasn't that in the original quote to begin with rather then adding discounts and telling me you had done extra? I'll not use Precision again in the future.

- Brian Dickerson

This experience was first class from the initial phone call for a quote to the completion of the work. They were our third quote for a 12x12 shop door opener. They were the most professional of the three. Cody was not only personable but truly professional in all he did here. Would not hesitate to work with them again.

- Jessica Musick

Quick response for service request. Byron was professional and friendly. Arrived on time and solved problem without delay.

- Regina McCurdy

Dave came out same day and got everything replaced same day aswell. Great work.

- Brett

Very professional and knowledgeable.

- Tony Graham

Great customer service. Completed the job in record time.

- Nathan Summers

The technician was fantastic! Very informative and professional! He balanced out the repair delay/timely customer service follow-up.

- Denease Jackson

Teagan, was great!! He was very polite and understood what was needed. He made sure to explain everything that was needed.

- Charlesetta Jossell

With the recent storms, my home lost complete power for 4 days. When power was restored my garage unit did not work. I called and was pleased to get an appointment the following day. Elijah Hall called to let me know he was en route and gave me an eta. The excellence Elijah showcased was incredible! He was punctual, knowledgable and the most friendly service technician I have ever encountered ever, hands down! It is people like Elijah that really are the difference makers that make or break companies! Precision Garage Door is incredibly fortunate to have him; His professionalism is unmatched! Thank you Elijah for making this such a seamless process! You knocked it out of the park!!!!!

- MICHAEL HOHMANN

Our garage door spring broke over the holiday but Jack came out on a Sunday (no additional service fee) to make the repair. He was friendly, courteous, and knowledgeable. He inspected our issue and advised on other parts that were more susceptible to failure due to their age. Thank you for your service! Update: Tre Nunley came by to troubleshoot some issues for us and did a great job! We’re pleased with the service from Precision

- Benjamin E. Needham, RL

Fast efficient and knowledgeable!!!

- James Randall

Teagan. Did an excellent job on repairing my garage door. I will refer Precision garage Door to my friends.

- Larry Long