Precision Garage Door of Tulsa has received 2 reviews, averaging 3.00 Stars:
Date: 07/26/2025
General repairs & installation
Review:
It was very expensive, something I had read about in other reviews, but I still was not prepared for how expensive it really was? Miguel was polite, but could not explain to me why the $800 opener was more advantageous than the $500 opener. In addition why the same brand at Lowe's was much less expensive, but then adding installation fees at Lowe's equalized the expense a bit. He mentioned something about it being professional grade, but again he did not explain why I needed that level or what that really means. He did an excellent job and was able to fix other problems with the garage door. He gave us asenior discount which was much appreciated! However, I was frustrated that I had to discover on my own that it was Wi-Fi enabled and then determine how to access that capability. If I'm paying top-dollar for service, I should have been informed of these capabilities and assisted with their implementation. I like knowing I have a quality opener (even though I'm still not sure of the details) with a solid warranty behind it.
The service technician was great. He called when he was on his way and did a good job. However, I believe that the parts were seriously upcharged over what is considered fair. I looked up some of the items used on line and I was charged 200 to 600% plus more than what I found on line.
My total bill was 800$ just to change from spring openers to tortion. That seems ridiculous to me.
It was very expensive, something I had read about in other reviews, but I still was not prepared for how expensive it really was? Miguel was polite, but could not explain to me why the $800 opener was more advantageous than the $500 opener. In addition why the same brand at Lowe's was much less expensive, but then adding installation fees at Lowe's equalized the expense a bit. He mentioned something about it being professional grade, but again he did not explain why I needed that level or what that really means. He did an excellent job and was able to fix other problems with the garage door. He gave us asenior discount which was much appreciated! However, I was frustrated that I had to discover on my own that it was Wi-Fi enabled and then determine how to access that capability. If I'm paying top-dollar for service, I should have been informed of these capabilities and assisted with their implementation. I like knowing I have a quality opener (even though I'm still not sure of the details) with a solid warranty behind it.
- charlene Huntley