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Precision Garage Door of OKC
about Precision Garage Door
has received 6 reviews, averaging 1.00 Stars:
Oklahoma City, OK
- Greg Olson
Technician: Chris Newman
I do not recommend this company. My first sign should have been not giving estimates prior to their visit, with all the technology available nowadays they can give estimates. The tech stood 6 ft from garage door and wrote up his estimate a photo of garage door would have done the same thing. Now I'm out the 49.99 trip charge if I don't use them they have you pretty much locked in or lose that money. Tech was rude, told me that all he did was replace the one broken spring per my request but now I have a door that doesn't shut all the way, you can see the sun shine through and it's hitting the rubber seal attached to garage door frame and as for the inspection he provided, you don't see the results until you get the invoice either by mail or email by that time the tech is long gone. Lastly, his estimates was supposed to minus the trip charges if repairs were over 100.00, but tech knew nothing about this so he said. ( he did take it off after confronted about it).
We are sorry you had a bad experience.
Oklahoma City, OK
The worst hard sale tactics I have dealt with in a long time!! I needed for someone to come out and fix my garage door opener. This person tried to sell me a spring, tracking wheels, and an overpriced door opener, 2X the price I can buy anywhere else which includes remotes, and surge protector. When I didn’t buy today, he then said prices could go up and if I did buy today he’d throw in the remotes gratis. Female and blonde does not equal stupid!! Cost me $49.99 to have smoke blown up my ass.
- Merry Plemons
Technician: Byron Watson
Requested repair/adjustment on 8’ overhead garage door opener. Tried to sell me on new springs for both overhead doors, one of which was replaced 5 yrs ago. Estimated cost to adjust the one overhead door opener was $150. A completely new opener can be purchased for $175. I paid him the $50 service call fee and sent him on his way. My son had the same experience. I do not recommend this company.
I am sorry you consider this a bad experience. We go to jobs with the intention of fixing your door. We gave you options that would fix your doors. You chose not to hire us...
I had to pay 49.00 to be told we dont work on thoes doors but you can purchase a new one for 500.00
- Georgia Stewart
Oklahoma City, OK
I understand Monday was a holiday and I appreciate them coming same day however I was not pleased that when I asked why I had to pay another 150.00 for a second spring when I have owned the home 15 years and it's always only had just one to be told that's the way it is and he would only do the repair if I would pay for two. Also the ad on the website said call today and rec a discount excluding Sunday's but the tech advised me that the website promotions were not valid on Monday either
Dear Mike Thank you for taking the time to review our company. We understand your frustration. We apologize that the representative who scheduled your appointment was not clear in addressing the service fee offer. Please understand, we are one of the only (if not the only) company that will waive their service fee with a repair. Holidays are most certainly an exemption to this offer. Industry standard requires the replacement of two springs on a double door. Usually when one spring breaks the second spring which has as much wear and tear on it breaks shortly after this causing the homeowner a second headache. Knowing that both springs are replaced at the same time allows you to know how much wear there is on the springs.